Gary, I'm reporting the issue to Anik's JV Manager, Dan Leman.
Have you tried contacting him? His email addy is on the JV page.
If not, it's jvsupportATlurnDOTcom.
I'll have him look for your account and see what the problem is.
Sorry for all the hoops ... you're the first one to mention having a problem, but many others may be experiencing the same issue, and simply haven't bothered following up.
Best,
Mike Sr
Originally Posted by Gary Ogden
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