Their support may by the worst I have ever seen anywhere. I have submitted 4 tickets to PayDotCom since mid February and still all the tickets say open ticket still with no responses.
It’s a pressing issue too, for some reason one of my affiliates is not getting credit or his sales. They are showing up as sales in his affiliate account but not my vender account. I need to resolve the issue with the affiliate, but Im sure I am going to lose him because PayDotCom wont answer my email or help me with the situation.
If I was him I wouldn’t stick around, having to deal with this without any resolutions. Thanks PayDotCom, you could at least answer your tickets once a week.