Gene had a good point also.Originally Posted by Jay Starley
But my follow up comment is to suggest the thought that eventually we would like these people to "buy" from us, to become our customers.
When delivering a product we should seek to inform first, entertain later - if you can do both together, fantastic; but few can.
Silly does not build trust. Stupid does not build respect.
Jay, I'll concede on the point that there is a balance - and that's what I'll call entertainment.
But above all else people want RESULTS.
Paul Barrs


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