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Mitch Stephen
07-22-2012, 11:47 AM
A super VA who has helped me and many others is available for work!

She has 35YRs in direct marketing experience both online and offline.

Can manage your entire operation if you need her to. You won't find anyone like this
on Elance!

Below resume with just some of her many skills.
Contact katconva@gmail.com

Work Experience
Mitch Stephen-Author, My Life & 1000 Houses-Marketing consultant/Web Design January 2012-current
Website design, marketing, list building, stealth seminar production, customer service, affiliate manager.

Calworth Glenford.Richard Geller-Operations Manager
April 2009-July 2012 Manage online ecommerce business selling educational courses related to financial services, retirement planning, health and real estate. Supervise team including programmer, tech support, customer service, design, writers, video/audio outsourcing. Develop and implement JV/Affiliate marketing and master promotional schedule. Monthly budget reconciliation.

Baby-Everywhere-Web Design/Marketing
December 2008 - July 2009 Project management including website redesign, fulfillment, affiliate marketing, acquisition, and copy-writing.

Virtual Assistant-Choosyhomeschooler.com
Sept 2008- July 2010 Marketing Manager part-time VA for start-up Homeschooling network/website responsible for significant SEO, membership sign ups, affiliate programs, Contest donations and management, with ability to grow their business and excite their membership base.

Maternity Advantage-Doctor/Hospital Info Project
December 2008 - March 2009 Manage a long term project outbound calling to doctor and hospitals to obtain discount pricing for prenatal/delivery care. Database management with a team of 8 Virtual Assistants.

Owner-Virtual Now Forum
October 2008-2010
Built and marketed a forum for experienced Virtual Assistants with vast talent base including graphics, marketing, media buying, grant writing, personal assistants, administrative assistants, web design, SEO and many other state of the art skills.

Owner- RX Meds Partner
4/2001—1/2012
11 Years experience assisting the needy with government benefits, patient assistance programs, insurance, Medicare Part D and other referral for assistance.
Created interactive database website in the role of Program Manager directing programmers in the process of development.
Design, marketing and media buying using Acrobat Professional, Excel, Word, other software and internet research
Extensive experience with insurance products, pharmaceutical companies, government programs.
Customer Service/Sales Management experience with supplier contracts and sales agreements.



Customer Relationship Manager
6/2003 - 9/2005 Smart DM Acxiom Nashville TN
Account Management - services using direct media outlets including: Concept/Creative design, printing, list management, email, direct mail and back end analysis. Clients included Gaylord, Resort Quest, Republican Party, Harrah’s, financial institutions (both banking and insurance), and non-profits. The last six months of employment was as a telecommuter.

Director of Marketing Production
10/2000 - 4/2003 Sage Publications Thousand Oaks CA
Manage the Marketing Production Department for an educational book and journal publisher, including supervision of four artists, production manager, list manager and production coordinator.
Budget responsibility including quarterly reforecast of department budget of $500K+. Responsible for creation, print purchasing and mailing promotional materials; promotional budget total over $4 million. Monthly reforecast of promotional budget. Direct mail project management; over 700 projects annually.
Report directly to Vice President of Marketing and Sales. Collaborated on promotional budget forecasting program with Accounting used for 2003 budget.
Supervision of graphic production of direct mail materials (brochures, catalogs, postcards) and miscellaneous ads, posters, and stationary to support Marketing and Sales Departments, including project assignment, scheduling and proofreading. Supervise Print/mail production and list ordering process.

Client Services Supervisor
10/1999-10/2000 FDI Services Frederick MD
Supervisor of 12 Client Services Representatives. Estimating, scheduling print, bindery, letter shop services. Develop production procedures, train, mentor CSRs, and troubleshoot escalated production issues.

Primedia Enthusiast Publications Harrisburg PA 1993-1999
Group Circulation Director – Collectibles Group
9/1998 - 9/1999
Management of promotion programs: creative, direct mail, renewals/collection, gift, space, package inserts. Telemarketing and other alternative media programs.
Back end analysis of all marketing programs. Training circulation staff. Budget development and quarterly reforecast.
Promotion Manager – Collectibles Group
8/1994 - 9/1998
Develop and manage direct mail and gift programs for 13 magazines including list evaluation, creative development, printing, and back end analysis. Budget development and long range projections for magazine production.
Manage renewal and collection series including creative development and analysis. Develop alternative media opportunities: package inserts, telemarketing, premium fulfillment, point of purchase.
Promotion Manager – History Group
11/1993 - 8/1994
Managed direct mail promotion for 14 continuity series products with annual revenue of $4.7 million. Responsible for list selection, testing, new/existing creative, data processing, letter shop. Managed a $1.2 million promotion budget for 20 annual mailing programs. Select vendors, proof and traffic promotion materials, set up printing instructions for production.

Asst VP of Production
4/1991 - 8/1992 AB&C Group Charlestown WV
Print purchasing, mailing/computer services for 20+ clients-annual billings of $25 million. Managed Price Waterhouse/US Postal Service 1st class mail testing program.
Served on Executive Committee to determine management policies and strategies. Supervised staff of five purchasing agents and support staff coordinating services for an additional 200+ accounts and in-house purchasing.
Promotion Coordinator
7/1989 - 4/1991 National Geographic Society Darnestown MD
Managed promotions for 50+ books, products and magazines annually. Coordinated fulfillment of books, products and magazines. Developed automated tracking report for annual calendar program. Managed production of renewal and collection series.
Asst General Manager
7/1981 - 5/1989 Omni Direct Mail Services/Eberle Direct Charlestown WV
Startup Business –Assisted General Manager to build the facility, buy production equipment, hiring and training new staff. Created online scheduling program with developer. Scheduled production for letter shop, bindery and data processing services. Annual revenue $30 million. Supervised nine customer service and support staff, 350+ employees full time and temp. Managed 250+ accounts. Hands-on account management Republican Party – Reagan, Bush Presidential campaigns, Nationwide Senatorial campaigns.
Purchasing Coordinator
7/1979 - 7/1981 Eberle Direct Vienna VA
Print production, data processing/list selection and letter shop production for Eberle fundraising clients. Moved to West Virginia in August 1981 to open lettershop for Eberle Direct

Skilled in the following services:
 Excel, Word, powerpoint
 Aweber and Constant Contact – list creation, autoresponders, app integration
 1shopping cart 3 yrs
 Office Auto Pilot 1 yr
 Infusionsoft 4 mos
 Wordpress - creation of websites/testing/supervision of programming
 Wordpress Wishlist membership - creation of online products and membership
 Instant Teleseminar - setup and implementation of events
 Stealth Webinar - setup and implementation of events
 Google docs/analytics/keyword tools
 Go to Webinar/meeting/training - setup and implementation of events
 Phoneburner
 Getclicky
 PR Web
 Video production - supervision
 Audio production - editing
 Affiliate Marketing
 Supervise copywriting, copywriting skills, editing
 Social Media marketing - supervision
 Customer Service supervision – Kayako ticketing system
 Media buys – Print and online

scott Meyers
07-31-2012, 02:50 PM
Hi, Scott Meyers here, and I am interested in learning more about the experienced VA post. We have a need for someone with the skills you have listed. I can be emailed at ScottM@SelfStorageInvesting.com. Thanks.